Av77 Privacy Policy — How We Work to Protect Your Information

Av77 (https://av77.top) is an online gaming and betting platform based in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.

By using the av77 website or creating an account, you agree to this Privacy Policy. This Policy applies to all registered members, website visitors, and users of any av77 service.

This Policy is written in English to ensure it is easily understood by users in Bangladesh. If anything is unclear, please contact customer support.

Av77 collects only the data needed to provide its services. Information is gathered in two ways: data you provide directly, and data collected automatically.

Information you provide:

• Full Name & Date of Birth
• Email address and mobile number
• Residential Address
• ID documents (National ID, Passport) — for KYC verification
• Payment account details (mobile banking number, bank account)

Automatically collected data:

Av77 uses your information only for specified purposes. Your data is never used for any unauthorized purpose.

• Account Management: For login, identity verification, and account security.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To help resolve your issues.
• Fraud Prevention: To detect and prevent unusual activity.
• Legal Obligations: To comply with applicable laws and regulatory requirements.
• Service improvement: Analytics to improve the user experience.
• Contact: To send important updates and notifications.

The av77 website uses cookies. Cookies are small text files stored in your browser that help the website remember your preferences.

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language and layout preferences.
• Analytics Cookies: To understand which pages are used most. This information is not personal.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not work properly.

Av77 employs industry-leading technology and practices to keep your information secure.

• Encryption: All data is secured with 256-bit AES encryption.
• Access Control: Only authorized personnel can access data on a need-to-know basis.
• Regular Backups: To protect your data from loss.
• Security Audit: Regular audits conducted by independent experts.

Data Retention Period:

• All data is retained for as long as your account remains active.
• After account closure, data may be retained for up to 5 years as required by law.
• Financial transaction records are retained in accordance with regulatory requirements.

Av77 does not generally share your information with third parties. However, limited data may be shared in the following circumstances:

• Payment Processor: The information needed to complete your transactions is shared with the payment gateway, which operates under its own privacy policy.
• Legal Authorities: Data may be disclosed in response to a court order or a lawful request from a law enforcement agency.
• Identity Verification Service: Trusted third-party providers may be engaged to assist with the KYC process.
• Technology Partners: Technology service providers involved in platform operations may access limited data, and are bound by contractual obligations.

As an av77 user, you have specific rights over your own data. We respect these rights and are committed to upholding them.

Av77 does not collect information from anyone under 18, and access is not granted to minors.

• Age verification is carried out at the time of registration.
• If a minor's account is identified, it is immediately closed and any collected data is deleted.
• If you have any concerns, please contact customer support.

Av77 may update this Privacy Policy when necessary. Any changes will be posted on the website, and registered members will be notified by email.

• The date of the most recent update will always appear at the top of this policy.
• For significant changes, you will be notified at least 30 days in advance.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any privacy-related questions, complaints, or requests, please get in touch with us.

• Email: [email protected]
• Live Chat: Start a live chat directly from any page on the website.
• Response time: We typically respond within 72 hours.

Requests to delete or correct your data are generally acted upon within 30 days. If legal obligations require certain data to be retained, you will be informed of the reason.